Date: Tue, 6 Jun 2000 10:41:17 -0400 From: "Michael Hunt" <stovehouse@earthlink.net> To: cp@opus.hpl.hp.com Message-Id: <aabcdefg1722$foo@default> Subject: Re: Superb Seed Website Reliability
Hi Paul,
Thankyou Paul,
Everything you say makes perfect sense, yet I can see why customers could
become easily dis -enchanted when species they want are not obtainable. An
idea might be to note the expected delivery dates for certain species that
are in limited availability.
But certainly I can understand when there is a failure in obtaining seed
stock. yet you have cleared up how this firm operates, and who wouldn't
want good fresh seed over last years old stock with little or no
germination.
Sincerely,
~ Mike
----- Original Message -----
To: "Multiple recipients of list" <cp@opus.labs.agilent.com>
Sent: Tuesday, June 06, 2000 6:00 AM
> Hi Michael.
>
> I've actually used Cyberseeds and also commuinicated with the owners.
>
> First, when I ordered seeds, the seeds that I ordered were mostly
> delivered according to my expectations. However, you are approximately
> correct with regard to yor comment on stock. Cyberseeds do not actually
> have stock of all the seeds they list. In common with just about every
> commercial specialist seed seller in the world, they advertise the stock
> that they anticipate will be available. (If they did not do this, then
> by the time they could publish what they had received, it would be old
> stock!) So, their ability to fulfill an order depends on their
> suppliers coming throgh with promised seed supplies. Sometimes this
> fails and this is no fault of Cyberseeds, but will upset the customer.
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